At JOYFULTOYSHUB, we prioritize secure, convenient, and transparent transactions. Please review our payment policy before placing your order.
1. Accepted Payment Methods
We accept the following payment methods:
-
Major credit/debit cards: Visa, MasterCard, American Express, Discover
-
PayPal
-
Apple Pay, Google Pay
-
Shop Pay
All payments are processed in U.S. dollars (USD).
2. Payment Security
We use Shopify’s secure payment gateway, which complies with PCI DSS (Payment Card Industry Data Security Standards). Your payment information is encrypted and never stored or shared with third parties.
We take fraud prevention seriously and reserve the right to cancel or hold orders pending further verification.
3. Billing Information
Customers must provide accurate billing details matching their payment method. If we suspect any inconsistency or fraud, your order may be delayed or canceled.
JOYFULTOYSHUB is not responsible for charges or delays resulting from incorrect billing details.
4. Order Authorization
All orders are subject to verification and authorization by our payment processor. If your payment is declined, your order will not be processed.
We reserve the right to contact you for additional identification if necessary.
5. Currency & Taxes
All prices are displayed in USD. Applicable sales tax will be calculated at checkout based on your shipping address.
We are not responsible for any additional fees charged by your bank or card provider for foreign or cross-border transactions.
6. Failed Transactions
If your payment fails:
-
Ensure your card details are correct and not expired
-
Contact your card provider to authorize the charge
-
Try another payment method at checkout
If issues persist, contact us at help@joyfultoyshub.com for assistance.
7. Refunds
Approved refunds will be returned to your original payment method. Please allow 5–10 business days for the amount to reflect, depending on your bank’s processing time.
Refunds will be issued only after returned items are inspected or in cases of verified order issues (see Return Policy for more details).